Privacy Policy
Your privacy matters to us at elytharigon
Information We Collect
At elytharigon, we collect information that helps us provide better financial education services. This includes data you provide directly and information we gather through your interactions with our platform.
Personal Information
- Contact details including name, email address, phone number, and mailing address
- Professional background information related to financial analysis experience
- Educational history and certifications relevant to our programs
- Payment information processed securely through third-party providers
- Communication preferences and course interests
Usage Information
We automatically collect certain information about how you use our website and services. This includes your IP address, browser type, pages visited, time spent on our site, and referring websites. We use cookies and similar technologies to enhance your experience and analyze website performance.
How We Use Your Information
Your information helps us deliver quality educational content and improve our services. We're committed to using your data responsibly and only for legitimate business purposes.
Purpose | Legal Basis |
---|---|
Course delivery and student support | Contract performance |
Marketing communications | Legitimate interest with consent |
Website analytics and improvement | Legitimate interest |
Compliance with Canadian regulations | Legal obligation |
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in specific circumstances outlined below.
Service Providers
We work with trusted third-party service providers who help us operate our platform. These include payment processors, email service providers, and analytics tools. All service providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by Canadian law, court order, or government regulation. This includes compliance with tax obligations, anti-money laundering requirements, and other financial regulations applicable to educational institutions in Canada.
Your Rights and Choices
Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have several rights regarding your personal information.
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal obligations
- Opt-out: Unsubscribe from marketing communications at any time
- Data portability: Receive your data in a commonly used format
How to Exercise Your Rights
To exercise any of these rights, contact our privacy team using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- SSL/TLS encryption for all data transmissions
- Secure data centers with physical access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection and privacy practices
- Multi-factor authentication for administrative access
While we take security seriously, no method of transmission over the internet is 100% secure. We continuously update our security practices to address emerging threats and maintain the highest protection standards possible.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
Retention Periods
- Student records: 7 years after course completion for academic purposes
- Financial transaction data: 7 years as required by Canadian tax laws
- Marketing communications: Until you opt-out or 3 years of inactivity
- Website analytics: 26 months from collection date
After retention periods expire, we securely delete or anonymize your information. Some information may be retained longer if required by law or for legitimate business purposes such as fraud prevention.
International Data Transfers
elytharigon primarily operates within Canada, but some of our service providers may process your information outside Canada. When this occurs, we ensure adequate protection through appropriate safeguards such as standard contractual clauses and adequacy decisions.
We carefully evaluate all international transfers to ensure your information receives equivalent protection regardless of location. You have the right to request information about specific safeguards applied to your data when transferred internationally.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and provide personalized content. We use both first-party and third-party cookies for various purposes.
Cookie Categories
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors use our site
- Functional cookies: Remember your preferences and settings
- Marketing cookies: Used to deliver relevant advertisements (with consent)
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "effective date" at the top of this policy indicates when the current version was last updated.
Privacy Questions and Contact Information
Privacy Officer: elytharigon Privacy Team
Email: privacy@elytharigon.com
Phone: +1 416 410 4172
Mail: 11942 Notre-Dame St. East, Pointe-aux-Trembles, Quebec H1B 2Y3, Canada
For general inquiries about our services, contact us at info@elytharigon.com. For privacy-specific concerns or to exercise your privacy rights, please use the privacy contact information above.
If you're not satisfied with our response to your privacy concern, you may file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.